:root{color-scheme:light;--bg:#edf1f4;--surface:#fff;--raised:#e8eff5;--ink:#172b3b;--muted:#596d7c;--subtle:#72828e;--line:#dbe3e9;--blue:#225b82;--blue-dark:#e7f0f7;--amber:#986127;--amber-bg:#f5ece0;--radius:12px;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;font-size:16px}*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:28px}body{margin:0;background:var(--bg);color:var(--ink);line-height:1.5}button{font:inherit;color:inherit;cursor:pointer;border:0;background:none}a{color:inherit;text-decoration:none}button,a,summary{transition:background .18s,color .18s,border-color .18s}button:hover{background:var(--raised)}:focus-visible{outline:2px solid #347eb4;outline-offset:4px}button:focus-visible{outline-offset:-3px}button,summary{touch-action:manipulation}p,h1,h2,h3{margin:0}strong,.metric-value{font-variant-numeric:tabular-nums}button span{pointer-events:none}[hidden]{display:none!important}.site-header{position:fixed;inset:0 auto 0 0;width:206px;background:#101e2a;color:#e7edf2;border-right:1px solid #293846;z-index:10}.header-inner{display:flex;flex-direction:column;height:100%;padding:30px 18px 24px}.brand-block{display:flex;align-items:center;gap:10px;padding:0 7px}.brand-mark{width:27px;height:27px;color:#c9e5f7;flex-shrink:0}.brand{font-size:23px;font-weight:650;letter-spacing:.16em}.organization{display:flex;align-items:center;gap:10px;padding:20px 10px;margin-top:30px;border-block:1px solid #2b3b48}.org-avatar{width:33px;height:33px;border-radius:8px;background:#293e4e;color:#d2e4ef;font-size:12px;display:grid;place-items:center}.organization small{display:block;color:#91a5b4;font-size:12px}.organization strong{font-size:14px;font-weight:550}.header-inner nav{display:flex;flex-direction:column;gap:6px;margin-top:26px}.header-inner nav a{display:flex;align-items:center;gap:10px;padding:13px 12px;color:#aabac5;font-size:14px;border-radius:7px}.header-inner nav a>span:first-child{font-size:20px;width:22px;color:#9eb5c5;line-height:1}.header-inner nav a.active{background:#d5e9f6;color:#162c3d}.header-inner nav a.active>span:first-child{color:#234e6b}.header-inner nav a:hover{background:#273a49;color:#fff}.nav-index{font-size:11px;margin-left:auto;opacity:.6}.sidebar-bottom{margin-top:auto;padding:24px 10px 0}.sidebar-bottom>span{font-size:11px;font-weight:600;letter-spacing:.12em}.byline{font-size:12px;letter-spacing:0;font-weight:400;color:#9caebc;margin-left:4px}.workspace{margin-left:206px}.workspace-bar{height:66px;display:flex;align-items:center;justify-content:space-between;padding:0 40px;border-bottom:1px solid var(--line);background:#f7f9fb;font-size:12px;color:var(--muted)}.workspace-bar strong{font-weight:500;color:#213b4f}.bar-slash{margin:0 13px;color:#afbdc8}.proof-label{font-size:10px;letter-spacing:.14em;border:1px solid #cbd7df;border-radius:4px;padding:5px 8px;color:#617481}.shell{width:calc(100% - 80px);max-width:1440px;margin:auto}.dashboard{padding:28px 0 32px}.intro-row{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.kicker,.eyebrow{font-size:11px;font-weight:600;letter-spacing:.11em;text-transform:uppercase}.intro-row .kicker{color:#58738a;font-size:10px;letter-spacing:.16em}.intro-row h1{font-size:38px;font-weight:500;letter-spacing:-.052em;line-height:1.2;margin-top:8px}.title-period{color:#7ea6c0}.period{text-align:right;flex-shrink:0}.period-label{display:block;font-size:12px;color:var(--subtle);margin-bottom:5px}.period strong{display:block;font-size:13px;font-weight:500;background:#fff;border:1px solid #d6e0e6;border-radius:6px;padding:10px 13px;box-shadow:0 2px 3px #1d354006}.period strong span{margin-left:14px;color:#6b8292}.command-board{background:#142735;color:#f4f8fb;border-radius:14px;overflow:hidden;box-shadow:0 14px 35px #10253616;position:relative}.command-board:before{content:"";position:absolute;left:0;top:0;right:0;height:2px;background:#b4d5eb}.acquisition{padding:23px 28px 24px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:20px}.section-heading h2{font-size:21px;font-weight:550;letter-spacing:-.035em;line-height:1.3}.command-board .section-heading h2{font-size:15px;font-weight:500;letter-spacing:0;color:#c4d4df}.quiet{color:var(--subtle);font-size:12px}.command-board .quiet{color:#93acbd}.board-promise{font-size:10px;letter-spacing:.1em;color:#b7ccdb}.board-promise span{margin-left:6px}.acquisition-grid{display:grid;grid-template-columns:1fr 3fr;gap:28px}.received-card{text-align:left;padding:8px 20px 0 0;display:flex;flex-direction:column;border-right:1px solid #354957;border-radius:0}.received-card:hover{background:#1c3547}.received-card .eyebrow{display:flex;align-items:center;justify-content:space-between;color:#c9dce9;font-size:13px;letter-spacing:.02em}.received-card .eyebrow span{font-size:18px;color:#8baabd}.received-card>strong{font-size:92px;font-weight:400;line-height:1;letter-spacing:-.06em;margin:8px 0 10px;color:#edf7ff}.metric-note{display:block;font-size:12px;line-height:1.5;color:var(--muted)}.received-card .metric-note{color:#96b0c1;max-width:170px}.view-link{display:flex;align-items:center;justify-content:space-between;color:var(--blue);font-size:12px;font-weight:500;margin-top:12px;gap:8px}.command-board .view-link{color:#b5d6eb}.received-card .view-link{margin-top:auto;padding-top:16px}.classification-wrap{min-width:0;display:flex;flex-direction:column}.classification-caption{font-size:11px;color:#8ba6b8;display:flex;justify-content:space-between;margin-bottom:7px}.classification-grid{display:grid;grid-template-columns:1fr 1fr 1.1fr;gap:14px;flex:1}.funnel-card{padding:15px 10px 12px;text-align:left;display:flex;flex-direction:column;align-items:stretch;min-width:0;border-radius:6px}.command-board .funnel-card:hover{background:#223d50}.funnel-card .eyebrow{font-size:13px;line-height:1.4;letter-spacing:.015em;color:#bdd0dd;display:flex;justify-content:space-between;align-items:start;gap:6px}.metric-arrow{color:#7e9cb0;font-size:16px}.metric-value{display:block;font-size:54px;line-height:1.2;font-weight:450;letter-spacing:-.05em;margin:9px 0 7px}.command-board .metric-note{color:#9db5c5;font-size:12px}.classification-warning .metric-value,.classification-warning .eyebrow{color:#e4bd85}.classification-grid .view-link{margin-top:auto;padding-top:12px}.classification-bar{display:flex;gap:3px;height:5px;margin-top:10px}.classification-bar i{display:block;height:100%;background:#c1dff2}.classification-bar i:first-child{border-radius:4px 0 0 4px}.classification-bar i:nth-child(2){background:#617e92}.classification-bar i:nth-child(3){background:#d4af7c;border-radius:0 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button{width:100%;min-height:52px;text-align:right;padding:10px 7px;font-variant-numeric:tabular-nums;border-radius:4px}td:first-child button{display:flex;align-items:center;justify-content:space-between;gap:10px;text-align:left;min-width:160px;font-weight:500}td:first-child span{color:#8aa0af;font-size:12px}td:last-child button{color:#1c5a84;font-weight:600}td button.zero{color:#99a8b2}tr:hover td{background:#f7fafd}.source-note{font-size:11px;color:#7b8b96;line-height:1.6;margin-top:13px}.enrollment-grid{display:flex;flex-direction:column}.enrollment-card{display:grid;grid-template-columns:1.2fr 3fr;gap:0 24px;padding:20px 0;border-top:1px solid #e3eaf0}.enrollment-name{display:flex;align-items:center;gap:12px}.member-avatar{width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:#e4edf4;color:#527793;font-size:12px;flex-shrink:0}.enrollment-name h3{font-size:15px;font-weight:550}.enrollment-name small{display:block;font-size:11px;color:#78909f;margin-top:4px}.enrollment-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.enrollment-metrics button{text-align:left;padding:6px 12px;border-radius:6px}.enrollment-metrics span{display:block;font-size:10px;color:#728896;letter-spacing:.04em}.enrollment-metrics strong{display:block;font-size:30px;font-weight:450;line-height:1.3;letter-spacing:-.025em;margin-top:4px}.enrollment-metrics strong i{font-style:normal;font-size:13px;color:#7f9db0;padding-left:8px}.enrollment-metrics button:last-child{background:#eff5f9}.enrollment-metrics button:last-child strong{color:#2a6286}.transfer-breakdown{grid-column:2;display:flex;align-items:center;flex-wrap:wrap;gap:7px;margin-top:10px;padding:10px 12px;border-top:1px solid #e3eaf0}.transfer-breakdown>span{font-size:11px;color:#7d919e;margin-right:8px}.transfer-breakdown button{display:flex;align-items:center;gap:10px;font-size:11px;border:1px solid #d7e4ed;background:#f0f6fa;padding:7px 10px;border-radius:4px;color:#376a8c}.transfer-breakdown b{font-weight:500}.attribution-note{margin-top:16px;font-size:12px;color:var(--muted)}.attribution-note summary{cursor:pointer;width:fit-content;min-height:30px}.attribution-note p{max-width:850px;line-height:1.7;margin-top:7px}.footer{padding:4px 0 30px;display:flex;align-items:center;justify-content:space-between;gap:24px;color:#82939e;font-size:10px}.footer>span:first-child{font-size:13px;color:#567286;font-weight:600;letter-spacing:.1em}.footer-brand{font-size:10px;letter-spacing:0;font-weight:400}.load-status{background:#fff;border-radius:10px;padding:35px;color:var(--muted)}
.skip-link{position:fixed;top:-100px;left:20px;padding:12px;background:var(--blue);color:var(--bg);z-index:100}.skip-link:focus{top:12px}.load-status{padding:35px;background:var(--surface);border-radius:var(--radius);color:var(--muted)}.overlay{position:fixed;inset:0;background:#0009;z-index:40}.drawer{position:fixed;inset:0 0 0 auto;width:min(780px,95vw);height:100vh;height:100dvh;background:var(--bg);border-left:1px solid var(--line);z-index:50;display:flex;flex-direction:column;transform:translateX(100%);visibility:hidden;transition:transform .18s ease,visibility .18s;overflow:hidden;box-shadow:-20px 0 80px #0005}.drawer.open{transform:translateX(0);visibility:visible}.overlay-open{overflow:hidden}.close{position:absolute;right:20px;top:18px;width:44px;height:44px;color:var(--muted);font-size:30px;border-radius:6px;line-height:1;z-index:1}.drawer-head{padding:28px 32px 20px;flex:0 0 auto;border-bottom:1px solid var(--line)}.drawer-head h2{font-size:28px;font-weight:500;letter-spacing:-.035em;margin:12px 30px 6px 0;line-height:1.2}.drawer-head>p:not(.kicker){font-size:14px;color:var(--muted);line-height:1.5}.record-count{font-size:12px;color:var(--blue);margin-top:16px}.drawer-body{padding:20px 28px 40px;flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;scrollbar-gutter:stable}.person-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px;margin-bottom:14px}.person-title{display:flex;justify-content:space-between;align-items:start;gap:12px}.person-title h3{font-size:18px;line-height:1.3;font-weight:550;overflow-wrap:anywhere}.person-title p{font-size:12px;margin-top:6px;color:var(--muted);overflow-wrap:anywhere}.status-pill{padding:4px 8px;background:#29343c;font-size:12px;color:var(--blue);border-radius:4px;flex-shrink:0}.status-pill.unknown{background:#3c3225;color:var(--amber)}.person-context{font-size:12px;color:var(--subtle);margin:14px 0}.person-journey{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;border-block:1px solid var(--line);padding:14px 0}.person-journey span{font-size:12px;color:var(--subtle)}.person-journey b{display:block;font-size:12px;font-weight:500;color:var(--muted);margin-top:3px}.person-journey b.yes{color:var(--blue)}.classification-reason{font-size:14px;color:var(--muted);padding:14px 0;border-block:1px solid var(--line)}.classification-reason strong{color:var(--ink);font-weight:500}.person-ownership{font-size:12px;color:var(--muted);margin-top:14px}.person-evidence{margin-top:12px}.person-evidence summary{font-size:14px;cursor:pointer;min-height:40px;align-content:center;color:var(--blue)}.person-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 24px;margin:12px 0 6px}.person-grid .wide{grid-column:1/-1}.person-grid dt{font-size:12px;color:var(--subtle);margin-bottom:3px}.person-grid dd{font-size:14px;margin:0;color:var(--ink);overflow-wrap:anywhere;white-space:pre-line;line-height:1.6}.evidence-group{font-size:14px;font-weight:550;color:var(--muted);border-top:1px solid var(--line);padding-top:16px;margin-top:12px}.empty-state{padding:40px 20px;text-align:center;color:var(--muted);font-size:16px}.drawer-source-summary{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:20px}.drawer-source-summary button{border:1px solid var(--line);border-radius:5px;padding:8px 12px;font-size:12px;color:var(--muted)}.drawer-source-summary strong{margin-left:8px;color:var(--blue)}
/* Person evidence uses the same clean reading surface as source intelligence. */
.drawer{background:#f5f8fa;color:#1b3445;border-color:#bfcfd9}.drawer-head{background:#fff}.drawer-head .kicker{color:#537e9b}.drawer-head h2{font-weight:550}.person-card{background:#fff;border-color:#d8e3eb}.person-grid dd{color:#233e51}.status-pill{background:#e4eef5;color:#315f7d}.status-pill.unknown{background:#f4e7d3;color:#906431}.person-journey{border-color:#dce6ec}.person-journey b.yes{color:#286b94}.classification-reason{border-color:#dce6ec}.drawer-source-summary button{background:#fff}.person-context{color:#6c8493}.person-evidence summary{color:#346f97}.person-ownership{color:#637b8b}
@media(min-width:1600px){.site-header{width:230px}.workspace{margin-left:230px}.shell{width:calc(100% - 112px)}.workspace-bar{padding-inline:56px}.acquisition{padding:28px 34px}.enrollment-path{padding:22px 34px 26px}.received-card>strong{font-size:102px}.acquisition-count .metric-value{font-size:102px}.metric-value{font-size:62px}.qualified-flow .metric-value{font-size:48px}}
@media(max-width:1200px){.site-header{width:180px}.workspace{margin-left:180px}.header-inner{padding-inline:12px}.brand{font-size:20px}.brand-mark{width:24px}.shell{width:calc(100% - 48px)}.workspace-bar{padding-inline:24px}.intro-row h1{font-size:32px}.acquisition{padding:22px}.acquisition-grid{gap:18px;grid-template-columns:1fr 3.3fr}.classification-grid{gap:4px}.funnel-card .eyebrow{font-size:11px}.classification-grid .funnel-card{padding-inline:8px}.received-card>strong{font-size:80px}.received-card .eyebrow{font-size:12px}.enrollment-path{padding:20px 22px}.npc-outcome-grid{gap:20px;grid-template-columns:3fr 1fr}.qualified-flow .funnel-card{padding:12px 10px}.qualified-flow .metric-value{font-size:38px}.qualified-flow .view-link{font-size:10px}.operations-grid{gap:12px}.loss-panel,.alerts-panel,.non-npc-panel{padding:17px}.loss-main h3{font-size:17px}.loss-main>strong{font-size:40px}.reason-row{font-size:11px}.source-panel,.enrollment-panel{padding:22px 20px}.enrollment-card{grid-template-columns:1.2fr 2.8fr;gap:0 15px}.enrollment-metrics{gap:4px}.enrollment-metrics button{padding:6px 9px}}
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/* Approved retained-period breakdown: preserve acquisition-cohort metrics above. */
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/* Reporting-period control extends the approved monochrome dashboard. */
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.freshness-status{margin-left:12px;color:#777;font-size:12px;font-weight:450;letter-spacing:0}

/* Command brief — light assessment above the command board */
.command-about-data{margin:0 0 14px;font-size:13px;color:#55554d;max-width:52rem}.command-about-data summary{cursor:pointer;width:fit-content;min-height:32px;color:#57573e;font-weight:550;list-style:none}.command-about-data summary::-webkit-details-marker{display:none}.command-about-data summary::before{content:'▸ ';font-size:11px;color:#888}.command-about-data[open] summary::before{content:'▾ '}.command-about-data p{margin-top:8px;line-height:1.6;color:#666660}.classification-definitions{margin-top:10px;font-size:13px;color:#55554d;max-width:52rem}.classification-definitions summary{cursor:pointer;width:fit-content;min-height:32px;color:#57573e;font-weight:550;list-style:none}.classification-definitions summary::-webkit-details-marker{display:none}.classification-definitions summary::before{content:'▸ ';font-size:11px;color:#888}.classification-definitions[open] summary::before{content:'▾ '}.classification-definitions p{margin-top:8px;line-height:1.6;color:#666660}.comparison-calc-note{margin:0 0 16px;font-size:13px;color:#555}.comparison-calc-note summary{cursor:pointer;min-height:32px;color:#346f97;font-weight:550;list-style:none}.comparison-calc-note summary::-webkit-details-marker{display:none}.comparison-calc-body{margin-top:10px;line-height:1.6;color:#444}.comparison-calc-body p+p{margin-top:10px}.comparison-calc-body strong{font-weight:600;color:#333}
.command-brief{margin:0 0 22px;padding:18px 20px;background:#fff;border:1px solid #d6d6ce;border-left:3px solid #b7a488}.brief-title{font-family:'Playfair Display',Georgia,serif;font-size:22px;font-weight:500;color:#242420;margin-bottom:10px;letter-spacing:-.02em}.brief-assessment{font-size:14px;line-height:1.65;color:#454540;max-width:52rem}.brief-assessment p+p{margin-top:10px}.brief-rates{margin-top:14px;display:flex;flex-direction:column;gap:6px}.brief-rate-line{margin:0;font-size:14px;line-height:1.5;color:#454540}.brief-metric-def{display:inline;margin:0;padding:0;border:0;background:none;font:inherit;color:inherit;cursor:help;text-decoration:none;font-weight:400;text-transform:none;letter-spacing:normal}.brief-metric-def strong{font-weight:600;color:#242420}.brief-metric-def:hover,.brief-metric-def:focus-visible{text-decoration:underline;text-underline-offset:2px;text-decoration-color:#b7a488}.brief-rate-value{font-weight:600;color:#242420}.brief-earlier-hires{margin-top:12px}.brief-next-move{margin-top:12px;font-size:13px;color:#55554d}.brief-next-move button{display:inline;margin:0;padding:0;border:0;background:none;color:#6e5a38;font:inherit;font-weight:550;text-decoration:underline;text-underline-offset:2px;cursor:pointer}.brief-next-move button:hover{color:#3f3422}.brief-comparison-link{margin-top:14px;padding:0;font-size:13px;font-weight:550;color:#57573e;text-decoration:underline;text-underline-offset:3px;text-align:left}.brief-comparison-link:hover{color:#242420}.drawer-back{position:absolute;left:20px;top:18px;font-size:13px;color:#666;padding:10px 0;z-index:1}.drawer-back:hover{color:#222}.comparison-panel{display:flex;flex-direction:column;gap:18px}.comparison-intro{font-size:13px;color:#666;line-height:1.55}.comparison-table{width:100%;border-collapse:collapse;font-size:13px}.comparison-table th,.comparison-table td{border-bottom:1px solid #d8d8d0;padding:12px 8px;text-align:left;vertical-align:top}.comparison-table th{font-size:11px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:#77776c}.comparison-table td:first-child{min-width:9rem;color:#333}.comparison-metric{display:block;text-align:left;padding:0;font:inherit;color:#346f97;text-decoration:underline;text-underline-offset:2px;font-weight:550}.comparison-metric:hover{color:#1f4a66}.comparison-metric:disabled{color:#888;text-decoration:none;cursor:default}.comparison-note{display:block;font-size:11px;color:#888;margin-top:4px;line-height:1.4}
@media(max-width:700px){.command-brief{padding:16px;margin-bottom:18px}.brief-title{font-size:20px}.brief-assessment{font-size:13px}.comparison-table th,.comparison-table td{padding:10px 4px;font-size:12px}.drawer-back{left:12px;top:14px;font-size:12px}}

/* Point of loss — four stages + data maintenance disclosure */
.acquisition-opportunity-grid{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1.05fr) minmax(0,3fr);gap:0;align-items:stretch}.acquisition-metric{display:flex;flex-direction:column;align-items:flex-start;text-align:left;padding:8px 22px 12px 0;border-right:1px solid #363633;min-width:0;position:relative}.acquisition-opportunity-grid .classification-wrap{padding-left:22px;border-right:0;min-width:0}.acquisition-equation{margin-right:14px;font-variant-numeric:tabular-nums;color:#c8c8c1;font-size:12px;letter-spacing:.02em}.metric-def-trigger{display:inline-block;margin:0;padding:0;border:0;background:none;font:inherit;font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:#bdbdb6;text-align:left;cursor:help;text-decoration:underline;text-decoration-color:#5a5a54;text-underline-offset:3px;text-decoration-thickness:1px}.metric-def-trigger:hover,.metric-def-trigger:focus-visible{color:#f0f0e8;text-decoration-color:#c8c8c1}.acquisition-count{display:flex;align-items:flex-start;justify-content:space-between;width:100%;gap:8px;margin:8px 0 6px;padding:0;border:0;background:none;text-align:left;color:inherit}.acquisition-count:hover{background:transparent}.acquisition-count .metric-value{font-size:92px;font-weight:400;line-height:1;letter-spacing:-.06em;color:#fff;font-variant-numeric:tabular-nums}.acquisition-count-inline{align-items:center;justify-content:space-between;margin:6px 0 0}.acquisition-count-inline .metric-value{font-size:62px;letter-spacing:-.04em}.acquisition-limitation{font-size:11px;line-height:1.45;color:#94948c;max-width:13rem;margin:0 0 10px}.command-board .view-link.view-link-unavailable{color:#7a7a72;text-decoration:none;cursor:default;opacity:.85}.command-board .view-link:disabled{opacity:.85;cursor:default}.definition-callout{position:fixed;z-index:120;max-width:min(16rem,calc(100vw - 24px));padding:10px 12px;background:#f4f1ea;color:#1a1a16;font-size:12px;line-height:1.45;border:1px solid #d8d2c6;box-shadow:0 10px 28px #0006;pointer-events:auto}.definition-callout::before{content:'';position:absolute;width:10px;height:10px;background:#f4f1ea;border:1px solid #d8d2c6;transform:rotate(45deg)}.definition-callout[data-placement='below']::before{top:-6px;left:18px;border-bottom:0;border-right:0}.definition-callout[data-placement='above']::before{bottom:-6px;left:18px;border-top:0;border-left:0}.classification-grid .acquisition-class-card{display:flex;flex-direction:column;align-items:stretch;background:transparent;border:0;border-radius:0;padding:12px 10px;min-height:100%}.classification-grid .acquisition-class-card .metric-def-trigger{font-size:12px;letter-spacing:.02em;text-transform:none;font-weight:550;line-height:1.35;color:#bdbdb6;max-width:100%}.classification-grid .acquisition-class-card .view-link{margin-top:auto;padding-top:12px}
@media(max-width:1200px){.acquisition-count .metric-value{font-size:80px}.acquisition-count-inline .metric-value{font-size:44px}}
@media(max-width:1000px){.acquisition-opportunity-grid{grid-template-columns:1fr 1fr;grid-template-rows:auto auto}.acquisition-opportunity-grid .classification-wrap{grid-column:1/-1;padding:16px 0 0;border-top:1px solid #363633;margin-top:4px}.acquisition-metric:nth-child(2){border-right:0;padding-right:0;padding-left:16px}}
@media(max-width:700px){.acquisition-opportunity-grid{grid-template-columns:1fr}.acquisition-metric{border-right:0;border-bottom:1px solid #363633;padding:0 0 16px;margin-bottom:4px}.acquisition-metric:nth-child(2){padding-left:0}.acquisition-count .metric-value{font-size:72px}.section-heading .quiet{display:flex;flex-direction:column;align-items:flex-end;gap:6px}.acquisition-equation{margin-right:0}}.loss-integrity-note{font-size:13px;color:#666660;margin:0 0 16px;max-width:52rem;line-height:1.55}.loss-stages{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:0 0 18px}.loss-stage{border:1px solid #d6d6ce;background:#fff;padding:16px 18px;display:flex;flex-direction:column;gap:8px;text-align:left}.loss-stage-featured{grid-column:1/-1;background:#171716;color:#f4f4ec;border-color:#363632;padding:22px 24px}.loss-stage-label{font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:#77776c}.loss-stage-featured .loss-stage-label{color:#b5a186}.loss-stage-headline{font-family:'Playfair Display',Georgia,serif;font-size:22px;font-weight:500;color:#242420;line-height:1.25}.loss-stage-featured .loss-stage-headline{font-size:30px;color:#f4f4ec}.loss-stage-copy{font-size:13px;line-height:1.55;color:#55554d;margin:0}.loss-stage-featured .loss-stage-copy{color:#c8c8bf}.loss-stage-action{align-self:flex-start;font-size:13px;font-weight:550;color:#57573e;text-decoration:underline;text-underline-offset:2px;padding:6px 0}.loss-stage-featured .loss-stage-action{color:#e0d5c4}.loss-data-maintenance{margin:0;font-size:13px;color:#55554d;max-width:52rem}.loss-data-maintenance summary{cursor:pointer;min-height:32px;font-weight:550;color:#57573e;list-style:none}.loss-data-maintenance summary::-webkit-details-marker{display:none}.loss-data-maintenance-body{margin-top:12px;padding-top:4px}.loss-maint-block{margin-top:14px;padding-top:14px;border-top:1px solid #deded8}.loss-maint-block h3{font-size:15px;font-weight:550;margin-bottom:6px}.loss-group-list{display:flex;flex-direction:column;gap:16px}.loss-group-block{padding:12px 0;border-bottom:1px solid #deded8}.loss-source-list{display:flex;flex-direction:column;gap:14px}.loss-source-row{border:1px solid #d8d8d0;padding:14px 16px;background:#fff}.loss-source-row h3{font-size:16px;font-weight:550;margin-bottom:6px}.loss-source-actions{display:flex;flex-wrap:wrap;gap:14px;margin-top:10px}.loss-detail-note,.loss-detail-copy{font-size:13px;line-height:1.55;color:#666660;margin:8px 0}
@media(max-width:900px){.loss-stages{grid-template-columns:1fr}}

/* Call Command — black/white executive phone view */
.nav-primary{margin-top:18px}.nav-primary a{font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase}.nav-acquisition{margin-top:12px;padding-top:12px;border-top:1px solid #2c2c2b}.nav-acquisition a{font-size:12px;text-transform:none;letter-spacing:0;font-weight:500}.call-dashboard{padding:28px 0 40px}.cc-banner{border:1px solid #ccc;border-left:3px solid #888;background:#fff;padding:14px 16px;font-size:13px;line-height:1.55;margin-bottom:22px;color:#333}.cc-subhead{font-size:15px;color:#666;margin-top:10px;max-width:36rem}.cc-intro .kicker{font-size:10px}.cc-period-tabs{display:flex;flex-wrap:wrap;gap:4px;justify-content:flex-end;margin-top:8px}.cc-period-tabs button{border:1px solid #cecec8;background:#fff;padding:8px 10px;font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;border-radius:0}.cc-period-tabs button.active{background:#0b0b0b;color:#f8f8f5;border-color:#0b0b0b}.cc-custom{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end;margin-top:10px;align-items:end}.cc-custom label{font-size:11px;color:#666}.cc-custom input[type=date]{display:block;border:1px solid #ccc;padding:6px;border-radius:0;margin-top:4px}.cc-period-note{font-size:11px;color:#888;margin-top:8px;text-align:right}.cc-serif{font-family:'Playfair Display',Georgia,serif;font-weight:500}.cc-signal{background:#fff;border:1px solid #d6d6ce;padding:22px 24px;margin-bottom:22px}.cc-signal h2{font-size:28px;margin-bottom:12px}.cc-signal-body{font-size:16px;line-height:1.65;color:#333;max-width:52rem}.cc-watch{margin-top:14px;font-size:13px;font-weight:600;letter-spacing:.04em;color:#555;text-transform:uppercase}.cc-section{margin-bottom:26px;padding:18px 20px;background:#fff;border:1px solid #deded8}.cc-triad-block{margin-bottom:16px}.cc-triad-block h3{font-size:20px;margin-bottom:10px}.cc-triad{font-size:13px;line-height:1.55;color:#555;margin:6px 0}.cc-triad strong{font-size:11px;letter-spacing:.06em;color:#444}.cc-scoreboard{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:10px;margin-top:12px}.cc-scoreboard article{border:1px solid #e8e8e0;padding:12px 10px}.cc-eyebrow{display:block;font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:#777;margin-bottom:6px}.cc-metric-val{display:block;font-size:22px;font-variant-numeric:tabular-nums;color:#121212}.cc-delta{display:block;font-size:10px;color:#888;margin-top:4px}.cc-sent-grid{display:flex;flex-direction:column;gap:0;margin-top:8px}.cc-sent-row{display:flex;justify-content:space-between;width:100%;padding:10px 0;border-top:1px solid #e0e0d8;text-align:left;font-size:13px}.cc-link-row{cursor:pointer;text-decoration:underline;text-underline-offset:2px}.cc-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.cc-chip{border:1px solid #ccc;background:#f6f6f0;padding:8px 12px;font-size:12px;border-radius:0}.cc-chip strong{margin-left:6px;font-variant-numeric:tabular-nums}.cc-loss-bridge{border-left:3px solid #b7a488}.cc-attn{list-style:none;padding:0;margin:12px 0 0}.cc-attn li{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;padding:12px 0;border-top:1px solid #e0e0d8;font-size:13px}.cc-attn-actions{display:flex;flex-wrap:wrap;gap:8px}.cc-attn-actions button{font-size:11px;font-weight:600;text-decoration:underline;padding:4px 6px}.cc-team{width:100%;border-collapse:collapse;font-size:13px;margin-top:10px}.cc-team th,.cc-team td{border-bottom:1px solid #e0e0d8;padding:10px 8px;text-align:left}.cc-team th{font-size:10px;text-transform:uppercase;letter-spacing:.06em;color:#777}.cc-team-detail{margin-top:16px;padding-top:14px;border-top:1px solid #deded8}.cc-enroll-score{font-size:15px;margin:10px 0}.cc-enroll-slots{font-size:12px;color:#666;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px 16px;margin-top:8px}.cc-feed-filters{display:flex;flex-wrap:wrap;gap:10px;margin:12px 0;align-items:center}.cc-feed-filters input,.cc-feed-filters select{border:1px solid #ccc;padding:8px;border-radius:0;font-size:13px}.cc-feed{border:1px solid #e0e0d8;max-height:420px;overflow-y:auto}.cc-feed-row{display:grid;grid-template-columns:1.2fr 1fr auto 1fr;gap:8px;width:100%;padding:12px 14px;border-bottom:1px solid #ecece6;text-align:left;font-size:12px}.cc-feed-row:hover{background:#f4f4f0}.cc-muted{color:#888;font-size:13px}.cc-evidence-btn{font-size:13px;font-weight:550;text-decoration:underline;padding:0}.cc-sample-note{font-size:12px;color:#886;margin-bottom:12px}.cc-moments{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}.cc-moment{font-size:12px;border:1px solid #ccc;padding:6px 10px}.cc-beh-list{list-style:none;padding:0;margin:8px 0;font-size:13px}.cc-beh-list li{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px solid #eee}.cc-rec-shell{display:flex;align-items:center;justify-content:space-between;border:1px solid #ccc;padding:12px;margin:14px 0;background:#f6f6f0;font-size:13px;color:#666}.cc-rec-shell button:disabled{opacity:.5}.cc-transcript{max-height:240px;overflow-y:auto;border:1px solid #e0e0d8;padding:12px;margin-top:8px;font-size:13px}.cc-tx-line{margin:8px 0}.cc-tx-line.highlight{background:#eee9df}.cc-tx-at{font-size:11px;color:#888;margin-right:8px}.call-intel-drawer{z-index:55}
@media(max-width:900px){.cc-scoreboard{grid-template-columns:repeat(2,minmax(0,1fr))}.cc-feed-row{grid-template-columns:1fr;gap:4px}}
@media(max-width:700px){.cc-period-tabs{justify-content:flex-start}.cc-feed{max-height:none}}
.cc-phase{margin-bottom:28px}.cc-phase-kicker{font-size:10px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:#777;margin-bottom:12px}.cc-progression{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:#888;margin-top:32px;padding-top:16px;border-top:1px solid #deded8}.cc-sent-overall{font-size:13px;color:#555;margin-bottom:10px}.cc-intel-player{flex:0 0 auto;background:#fff;border-bottom:1px solid #d6d6ca;padding:14px 28px 18px}.call-intel-drawer{display:flex;flex-direction:column}.call-intel-drawer .drawer-body{flex:1 1 auto}.cc-player-shell{display:flex;flex-direction:column;gap:10px}.cc-player-controls{display:flex;align-items:center;gap:10px;font-size:13px}.cc-player-controls button{border:1px solid #ccc;padding:8px 14px;font-weight:600;font-size:12px}.cc-player-controls button:disabled{opacity:.45}.cc-player-sep{color:#aaa}.cc-player-status{font-size:12px;color:#666;margin:0}.cc-player-track{position:relative;height:28px;margin-top:4px}.cc-player-track-line{display:block;height:3px;background:#ddd;margin-top:12px}.cc-player-marker{position:absolute;top:4px;width:10px;height:10px;border-radius:0;background:#0b0b0b;border:1px solid #fff;transform:translateX(-50%);padding:0}.cc-tx-search{display:block;font-size:12px;color:#666;margin:8px 0}.cc-tx-search input{display:block;width:100%;margin-top:4px;border:1px solid #ccc;padding:8px;border-radius:0}.cc-tx-jump{font-size:11px;font-weight:600;text-decoration:underline;margin-right:6px;padding:0}.cc-banner-live{border-left-color:#666}.cc-banner-import{border-left:3px solid #666;background:#f6f6f0}.cc-static-note{font-size:12px;color:#555;margin-top:10px;line-height:1.55}.cc-static-note code{font-size:11px;background:#eee;padding:1px 4px}.cc-data-source{font-size:12px;color:#666;margin:-8px 0 18px}.cc-provenance{font-size:12px;color:#666;margin:8px 0 12px;line-height:1.5;border-left:2px solid #ccc;padding-left:10px}.cc-from-dialpad{font-size:10px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#777}
.source-brief{margin:0 0 18px;padding:14px 16px;background:#f4f1ea;border:1px solid #deded8;font-size:14px;line-height:1.6;color:#333}.source-brief p+p{margin-top:8px}.source-table-toolbar{display:flex;justify-content:flex-end;margin:0 0 10px}.source-inactive-toggle{font-size:12px;font-weight:550;color:#57573e;text-decoration:underline;text-underline-offset:2px;padding:6px 0}.source-intel-table th{padding:0;vertical-align:bottom;background:#f6f6f0;border-bottom:1px solid #deded8}.source-intel-table th button.source-sort-trigger{display:block;width:100%;text-align:right;padding:12px 8px;font-size:10px;font-weight:600;letter-spacing:.04em;text-transform:none;color:#666;background:none;border-radius:0}.source-intel-table th:first-child button.source-sort-trigger{text-align:left}.source-intel-table th button.source-sort-trigger.metric-def-trigger{text-decoration:underline;text-decoration-color:#bbb;text-underline-offset:3px;cursor:help}.source-intel-table td{border-bottom:1px solid #e8e8e0}.source-intel-table td button.source-name-btn{font-weight:550;color:#1a1a16}.source-intel-table td button.source-rate-btn{color:#333}.source-row-inactive td{opacity:.72}.source-attribution-note{margin-top:10px}.source-detail-panel{display:flex;flex-direction:column;gap:16px}
.team-panel{padding:22px 20px;background:#fff;border:1px solid #deded8;margin-bottom:22px}.team-table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}.team-perf-table{width:100%;border-collapse:collapse;font-size:13px}.team-perf-table th{padding:0;vertical-align:bottom;background:#f6f6f0;border-bottom:1px solid #deded8}.team-perf-table th button.metric-def-trigger{display:block;width:100%;text-align:left;padding:10px 8px;font-size:10px;font-weight:600;letter-spacing:.04em;color:#666;background:none;border-radius:0;text-decoration:underline;text-decoration-color:#bbb;text-underline-offset:3px;cursor:help}.team-perf-table th:not(:first-child) button{text-align:right}.team-perf-table td{border-bottom:1px solid #e8e8e0;padding:10px 8px;text-align:right;font-variant-numeric:tabular-nums;color:#1a1a16}.team-perf-table td:first-child{text-align:left;font-weight:550}.team-perf-count{font-variant-numeric:tabular-nums;font-weight:550;color:#1a1a16;text-decoration:underline;text-underline-offset:2px;padding:2px 4px}.team-perf-count.zero{color:#888;text-decoration:none}.team-perf-count:disabled{opacity:1;color:#888;cursor:default;text-decoration:none}.team-perf-rate{font-variant-numeric:tabular-nums;font-weight:550;color:#1a1a16;padding:2px 4px}.team-perf-rate:disabled{color:#888;cursor:default}.team-perf-zero-hint{display:block;font-size:11px;color:#777;margin-top:4px;text-align:right;line-height:1.35}.team-performance-note{font-size:12px;line-height:1.5;color:#666;margin-top:12px}.team-perf-attribution{font-size:12px;line-height:1.45;color:#555;margin:8px 0 0;padding-top:8px;border-top:1px solid #ecece6}@media(max-width:700px){.team-panel{padding:18px 16px}.team-perf-table{font-size:12px}.team-perf-table th button,.team-perf-table td{padding:8px 6px}}.source-detail-copy{font-size:13px;line-height:1.55;color:#555;margin:0}.source-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.source-detail-card{border:1px solid #deded8;background:#fff;padding:14px 16px}.source-detail-card h3{font-size:14px;font-weight:550;margin-bottom:6px}.source-detail-note{font-size:12px;line-height:1.45;color:#666;margin:0 0 10px}.source-detail-count{font-size:28px;font-weight:450;font-variant-numeric:tabular-nums;text-align:left;padding:4px 0;color:#1a1a16}.source-detail-rate{font-size:28px;font-weight:450;font-variant-numeric:tabular-nums;text-align:left;padding:4px 0;text-decoration:none}.source-detail-cohort{align-self:flex-start;font-size:13px;font-weight:550;text-decoration:underline;text-underline-offset:2px;padding:8px 0;color:#57573e}@media(max-width:700px){.source-detail-grid{grid-template-columns:1fr}}
